{"id":672,"date":"2020-08-11T12:00:01","date_gmt":"2020-08-11T12:00:01","guid":{"rendered":"https:\/\/prettybooks.com\/magazine\/?p=672"},"modified":"2020-09-16T23:50:22","modified_gmt":"2020-09-16T23:50:22","slug":"how-one-accountant-pressed-pause-on-her-sunday-afternoon-to-settle-an-unassuming-but-high-priority-request-from-her-client","status":"publish","type":"post","link":"https:\/\/prettybooks.com\/magazine\/2020\/08\/11\/how-one-accountant-pressed-pause-on-her-sunday-afternoon-to-settle-an-unassuming-but-high-priority-request-from-her-client\/","title":{"rendered":"How One Accountant Pressed Pause on her Sunday Afternoon to Settle an Unassuming but High Priority Request from Her Client."},"content":{"rendered":"

Accountants frequently stay late or work on weekends to meet urgent and important requests from their clients. Due to the nature of these requests, even something as simple as sending a form can be integral to a business\u2019 future. Here’s a story of why one accountant paused a family game to send her client some paperwork.<\/strong><\/p>\n

The accountant was spending a nice Sunday playing board games with her family when she received an urgent text from one of her clients. Her client was looking for some payroll tax documentation for a loan application she was submitting. The application had a tight deadline, and the client could not find her copy of the federal Form 941 or her state payroll taxes, both of which were required to apply for the loan. The quickest way to get those documents was for her to contact the accountant.<\/p>\n

Understanding the urgency, the accountant texted the client to tell her she was on top of it. She paused the board game, telling her family that she\u2018d be right back. Within half an hour she had booted up her computer, located the forms, emailed them to her client, and texted her again to make sure she received them.<\/p>\n

\u201cShe was obviously trying to get the application in that night, so I didn\u2019t feel like it was something that could be pushed off until the morning, especially because it was going to take me maybe 20 minutes to send the document.\u201d<\/p>\n

Since the request wasn\u2019t big and the accountant knew where to find a copy, it didn\u2019t take her long to rejoin her family. Luckily, they understood the nature of her responsibility.<\/p>\n

\u201cIt\u2019s important that clients know they can depend on us to take care of their problems quickly.<\/p><\/blockquote>\n

Part of being in a partnership with her clients is understanding that their priorities become her priorities. If she had delayed the client\u2019s request until the morning, she likely wouldn\u2019t have lost the client. But she would have lost a lot of sleep knowing that the client was worrying about a document the accountant could\u2019ve provided in 15 minutes.<\/p>\n

\u201cOnce I\u2019m on a problem, I have a problem. I know that if I have something on my mind, it sits there and I think about it all night. I\u2019ve even dreamed of accounting issues before.\u201d<\/p>\n

Every client has unique worries. Being able to empathize with clients and being aware of what their needs are helps the accountant adjust her own priorities based on those of her clients. Since she knew her client needed the document urgently, the accountant didn\u2019t give a second thought to pausing her game to send it to her.<\/p>\n

\u201cIt\u2019s important that clients know they can depend on us to take care of their problems quickly. If something comes up, even outside of work hours, I won\u2019t hesitate to let them know that I\u2019m on it and they don\u2019t have to worry.\u201d<\/p>\n

 <\/p>\n","protected":false},"excerpt":{"rendered":"

Accountants frequently stay late or work on weekends to meet urgent and important requests from their clients. Due to the nature of these requests, even the smallest task can be so integral to a business’ future that accountants have no choice but to help. Here’s a story of why one accountant paused a family game to send her client some paperwork.<\/p>\n","protected":false},"author":7,"featured_media":965,"comment_status":"closed","ping_status":"closed","sticky":true,"template":"","format":"standard","meta":[],"categories":[29],"tags":[],"yoast_head":"\nHow One Accountant Pressed Pause on her Sunday Afternoon to Settle an Unassuming but High Priority Request from Her Client. - Pretty Books Magazine<\/title>\n<meta name=\"description\" content=\"Accountants frequently stay late or work on weekends to meet urgent and important requests from their clients. 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